Communication Within The Workplace

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Communication within the Workplace
Communication is a two-way process between a sender and a receiver. It can be verbal or non-verbal, or a combination of both. It also comes in several forms, i.e. written, spoken, formal, informal, face to face, or via technical methods such as e-mail, telephone, or video conferencing. If you look at communication as a process of coding and interpretation of the messages, you will see that there are many points in the process where communication can break down, which can in turn make an organization less efficient and effective. That is why it is important that organizations have set standards of communication and methods to resolve or deflect any misinterpretation. The purpose of this paper is to examine how the methods of communication can affect business professionals.
In chapter two of Communicating at Work, we examined the case study about the Sundown Bakery. In this case study a mom and pop bakery began to grow and expand; within this growth, the dynamics of the employees became more diverse and the personality of the company (i.e. organizational culture) became more formal. Once the culture began to change, the challenge of balancing the needs and forms of communication with the variety of different employee backgrounds and characteristics began to take effect. The transition proved to be challenging since they now employed people from different cultural and ethnical backgrounds who had different beliefs, traditions, and languages (Reference 1).
As our workforce changes, employees and employers have to communicate more to understand these changes. And effective communication is essential for leading an efficient organization and it can bring people from different cultures and races together in the workplace. For many workplaces, the first step in communication is to improve the way managers communicate with people, treat people, and show respect and understanding of the differen...