Organisational Psychology

21 Pages 5257 Words

terms of their advantages and disadvantages. The final section of this case study will identify recommended solutions to the problems that exist within the Sweatshop. These recommendations include the development of job analysis in all areas, development and implementation of a formal performance management system and the

development and implementation of a skill based reward management system.

PROBLEM IDENTIFACTION AND ANALYSIS

Performance management is, of course, about performance. It has been pointed out by Bates and Holton (1995) that: ‘Performance is a multi-dimensional construct, the measurement of which varies depending on a variety of factors’. There are different views on what performance is. It can be regarded as simply the record of outcomes achieved. On an individual basis, it is a record of the person’s accomplishments. Kane (1996) argues that performance ‘is something that the person leaves behind and that exists apart from the purpose’. On the other hand, Bernadin et al (1995) are concerned that: â...