Be A Better Boss

12 Pages 2905 Words

stretch their talents and levels of performance while also contributing to the overall team mission – which you are responsible to promote.

BE FRIENDLY WHENEVER YOU CAN
This is not the same as being everyone’s “friend” – more on that later. But being “friendly” goes a long way. Smile, for heaven’s sake! If people only get your focused attention when there’s trouble brewing, they’ll avoid you and hide a lot of information from you that you will need to manage the team effectively. I’m not saying never set limits in ways that may make someone angry, but use a light touch when you can. Most managers rely too much on their positional authority to get things done, when they could accomplish so much more by creating a looser atmosphere that nevertheless is very serious about performance and results.

TEACH – AND CORRECT PEOPLE – RIGHT AWAY, IN PRIVATE
Take an individualized approach, and when you see something that should be corrected in performance, don’t agonize for weeks or wait un...