Cyber Security

8 Pages 1893 Words

ative impact on the growth of e-commerce. Besides consumers' mistrust of the Internet as a medium for business exchange, businesses themselves can be victims of cyber-attacks that undermine their integrity and productivity. According to Electronic Data Systems Chairman Dick Brown, "Americans are not satisfied with existing protection from computer criminals … the future of the cyber marketplace will depend, to a large degree, on safety and security" [7]
It is very apparent that e-commerce customers are very concerned about security while shopping online. In 2001, a survey by Forrester, an independent research firm focusing on technology and business, predicted that $15 billion in potential e-commerce would be lost due to concerns about online privacy security (Regan, 2001 [8]). “A nationwide public opinion poll released by the ITAA a year earlier found 67% of those surveyed were concerned about cyber-security, and 61% were less likely to do business on the Internet as a result of cyber-crime (Burton, 2000 [9]). Because businesses often collect personal information about their clients, there is particular concern over the safety of customer databases. Sixty percent of consumers surveyed by the Forrester survey of 2001 reported concern over the possibility of their personal information reaching a third party, even via a trusted company (Regan, 2001 [8]). While the Internet can be a useful tool to cheaply collect customer profile information, many consumers fear becoming targets of unsolicited commercial e-mail.” [7]

In looking more closely at security e-commerce businesses, there are many different ways that these companies combat the threat of cyber security/crime. Ebay ...