Organizational Culture

25 Pages 6281 Words

ss Michigan and Canada. The head office and warehouse are located in Southfield, Michigan and a subsidiary office and warehouse are operated for the Canadian business in Windsor, Ontario. PJR employs about fifty people. Almost half of PJR's employees are salon consultants who sell Kesher products in geographically assigned territories to barber shops and beauty salons. Salon consultants are guided by district managers who report to the president. The remaining portion of employees are office staff, managers, and warehouse workers. PJR's office is divided into five departments: inside sales (telemarketing), computers, customer service, bookkeeping, and the warehouse.

The inside sales, computer, customer service, and bookkeeping departments have between four and six staff members and a manager. The Windsor office is staffed by a secretary and an administrator. Although they have equal authority in all departments, the president oversees the warehouse and the sales force, including the inside sales department, while the vice president directs ...