The Organization of the Future

12 Pages 3023 Words

ivation, and initiative. Managers have to get to know their people and develop ways of using their differences for the benefit of the organization. The focus should be on the positive aspects of individuals, and on merging the best qualities people have to form effective teams. Managing conflict is also very important. One thing managers should recognize is that there will always be a potential for conflict and their job is to intervene and resolve diversity issues early and quickly. However, even if you live or do business in a relatively homogeneous community, you can be sure not everyone is alike. "Small businesses, like any others, have to look at diversity from an internal and external perspective," asserts Anita Rowe, diversity consultant and co-author of Managing Diversity: A Complete Desk Reference and Planning Guide. "Internal because you have staff and chances are good that people will differ from each other in some way, such as educational level, age, parental status or physical attributes. "If people don't feel included and that th...