Advance Bank In Germany

25 Pages 6346 Words

not state that senior management provided a lot of input to exactly what they wanted and what is also surprising is that management did not involve any employees from Vereinsbanks extensive branch network to help out with the project to get an internal view of what the end users think, taking a more socio-technical approach. Nevertheless, management have supported the project from beginning to end as the aim was to have it completed in 2 years for which was met and the budget has not been specified in the case study but has taken an investment of DM50 million which now is app 17.9 million pounds.
Infrastucture

Producing a good system needs to be backed by a good infrastructure. Advance has one call centre in Munich and after considering 29 locations and assessing them through quantitative and qualitative measures decided upon Wilhelmshaven for the other. Advance have adopted a complex technological setting. Key features of this can be found in appendix 12.

Employees and Training

Advance have taken into consideration the social aspe...