Decisions In The Workplace

3 Pages 794 Words

Abstract
Decisions in the workplace have greater implications upon one’s life than most believe. How one comes to a decision shows all others within the work environment their personality and preference. I have come to realize that having a road map for work related decisions, helps everyone involved. Taking specific steps to achieve the best possible outcome for an issue is the purpose for following a decision-making model. In the following piece we will view how the UOP decision-making model was utilized to help me with a challenging situation at work.


The UOP model is made up of 3 main areas with sub-dividing points. The first area is Frame the Issue. Within this area ask yourself to identify the problem. In my job related issue, I discovered the problem to be miscommunication between 3 departments regarding invoice logs. Understanding how the process should work in order to go smoothly falls in “defining the criteria, goals and objectives”. My critical thinking skills are being utilized through my actions of analyzing the problem. I know the best way to pay the construction companies are to receive the invoices through Contracts department, then forward the project number to Facilities Information Systems (my department) to generate a record then on to the Facilities Construction Mgmt dept secretary for payment. The last sub-division of Fame the issue is evaluates effects of the problem. When miscommunication occurs, a breakdown in the process follows. Invoices are not paid on time, board members are notified by the companies and soon followed by unnecessary media attention. Framing the issue helps to give a solid picture to pinpoint key errors.
The second area encompasses Making the Decision. This model is very helpful because of its practicality. In order to make a decision to solve a problem you have to first know what the problem is; as well as a result of the problem. Upon reflecting on the problem...