Six Sigma
11 Pages 2709 Words
h is really all you need to get started.
Figure 2: The Journey to Six Sigma
Figure 3: Three Sigma Profits vs. Six Sigma Profits
Process Sigma Levels and Equivalent PPM Quality Levels
What makes a Six Sigma program successful is the full support of upper management and a solid phase-wise infrastructure; but, as important, what makes a Six Sigma program successful is a proven Methodology that standardizes the right tools and techniques, and provides the working teams with a step-wise progression to apply those tools.
The Six Steps to Six Sigma:
1. Identify the product you create or the service you provide.
2. Identify the Customer for your product and determine what they consider important.
3. Identify your needs (to provide product/service so that it satisfies the Customer).
4. Define the process for doing your work.
5. Mistake-proof the process and eliminate wasted efforts.
6. Ensure continuous improvement by measuring, analyzing and controlling the improved process.
The traditional tool for sta...